Pothole season has arrived. And as that commercial reminds us, potholes cannot report themselves, so we have to do it for them. (In the Midwest–where the changes in temperatures are more extreme than in DC–pothole season is a fifth season between winter and spring.)
The District Department of Transportation says to report a pothole you can: 1) call the Mayor’s Call Center at 311, 2) use the On-line Service Request Center at www.dc.gov, 3) text message or Tweet to twitter.com/DDOTDC, or 4) e-mail to [email protected]. Callers must identify the location including the correct quadrant (northwest, northeast, southeast, southwest) in the city and as much detail as possible about the hazard, including the approximate size and depth of the pothole.
BTW, kudos to DDoT for their use of Twitter and Facebook for communicating with residents.
Here is the DDoT release with info.
(Washington, D.C.) – The District Department of Transportation (DDOT) wants to remind residents the best practices in reporting a pothole as moisture, salt, and fluctuating temperatures increase pothole instances. While “pothole season” is still over a month away, when the District launches an aggressive post-snow season pothole-filling effort, roadways are already showing signs of wear and tear as roadway surfaces expand and contract.
“We normally see an increase in potholes as warmer weather breaks in late winter and early spring,” said DDOT Director Gabe Klein. “We are noticing an increase in potholes this week after the recent below freezing temperatures broke. We want residents to be sure to report instances so we can make temporary repairs quickly.”
To report a pothole, residents and commuters can contact DDOT in a variety of ways: 1) call the Mayor’s Call Center at 311, 2) use the On-line Service Request Center at www.dc.gov, 3) text message or Tweet to twitter.com/DDOTDC, or 4) e-mail to [email protected]. Callers must identify the location including the correct quadrant (northwest, northeast, southeast, southwest) in the city and as much detail as possible about the hazard, including the approximate size and depth of the pothole.
